Counselling Services

At Dr. Asa’s Amrutha Eye Clinic, we believe that patient counselling is a vital part of medical and surgical care. Every patient deserves to understand their condition, the treatment recommended, and how it will impact their quality of life. In many developing regions, counselling is often overlooked due to the high patient load—but we’ve made it a priority.

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Our dedicated counsellors play an essential role in bridging the gap between the doctor and patient. They review each case, assess the urgency of treatment or surgery, and explain it clearly to the patient or their family. When needed, they consult directly with the ophthalmologists to ensure the patient receives accurate and timely guidance.

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Counsellors educate patients about the importance of regular medication, personal hygiene, and follow-up, especially in chronic conditions like glaucoma, where visible results may not be immediate. This support is particularly critical for those with primary open-angle glaucoma, where treatment outcomes are subtle and long-term.

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Beyond clinical discussions, our counsellors visit each patient personally to understand their concerns, emotional state, and expectations. This helps us provide not just medical care, but emotional reassurance and guidance through their journey to recovery.

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Counsellors also serve as a feedback channel to hospital management. They interact closely with patients and are often the first to identify gaps in services or areas for improvement. Their suggestions help us continuously refine patient education, comfort, and care.

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By reducing confusion, addressing fears, and promoting clarity, our counselling service empowers patients to take informed decisions about their health. It also builds trust, improves treatment outcomes, and strengthens the community’s motivation to seek timely eye care.

In essence, counselling at Amrutha Eye Clinic is more than just a conversation—it’s a core part of our healing process, driven by empathy, respect, and genuine care.